Vornic360 Refund Policy

Last updated: October 30, 2026

This policy explains the Vornic360 7-day money-back guarantee: what it covers and how to ask for a refund. If you would like to try the service on your own device before you order, you can also ask for a 24-hour free trial on WhatsApp.

1. Seven-day money-back guarantee

Every Vornic360 subscription comes with a 7-day money-back guarantee. If you are not satisfied with the service, tell us within 7 days of your purchase and you get a full refund, no questions asked.

You do not have to prove a technical fault or go through troubleshooting first. If something isn't working, for example the stream doesn't suit your home network, our support team is happy to help, but accepting that help is never a condition for getting your money back within the 7 days.

2. Which plans are covered

The guarantee is part of every Vornic360 subscription plan, for 1 to 5 connections, whichever length you choose (3, 6 or 12 months).

3. How to request a refund

Message our support team on WhatsApp (the button is on our contact page) within 7 days of your purchase, and include your order or invoice number.

Never send your full payment-card number.

4. Processing

Once your request is confirmed, we reverse your payment in full. The time it then takes for the amount to appear on your statement depends on your bank or payment provider.

5. After the first 7 days

The money-back guarantee covers the first 7 days after purchase. After that, every sale is final and no partial refunds are given. Interruptions caused by your internet provider blocking a player app are not grounds for a refund after the 7-day window. If you have a problem with the service at any time, message us on WhatsApp and our team will help you.

Fees you pay to third parties, such as a player app's activation fee, a device or a VPN, are not paid to Vornic360 and are not part of a Vornic360 refund.

6. Chargebacks

If you are unhappy, please ask us for a refund first. Filing a bad-faith chargeback with your bank, for example after using the service, leads to the permanent closure of the account.

7. Digital delivery

Vornic360 is delivered digitally only: nothing is shipped to you. Once your payment is confirmed, your login details and setup instructions are sent to you, and you install the service yourself with our IPTV setup guide.

8. Mandatory consumer rights

This policy does not limit refund, cancellation or statutory rights that cannot legally be excluded where you live. Where mandatory law gives you stronger protection, that law applies.

9. Contact

For refund help, message our support team on WhatsApp from our contact page.