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Vornic360 Privacy Policy

Last updated: October 30, 2026

This policy explains what information Vornic360 collects through this website (vornics360.shop) and when you order, request a trial or ask for help, why we use it, who sees it and what choices you have. See also our Terms of Service.

1. Information we collect

We only collect what we need to set up and support your subscription. When you contact us on WhatsApp, request a trial or order, this may include:

  • your name, your WhatsApp number and your country;
  • your order and subscription details: plan, length, number of connections, order date and the login details assigned to you;
  • the device type, player app and technical details you share so we can set up or troubleshoot the service, including the MAC address (and device key) of a Smart TV player or MAG box you ask us to activate;
  • the messages you exchange with our support team.

The contact, trial and order buttons and forms on this site open WhatsApp with your message already written, and you decide whether to send it. On the way, they pass through a short redirect on this website, so the pre-written text (for example the plan you picked, or the name, device, country and message you typed in a form) can appear in the website's technical server logs, like any page address, described below.

When you stream, the IP address connecting to our servers is logged to route your stream and to prevent use beyond the number of connections you paid for. We do not keep a record of which channels, movies or series you watch.

We never see or store your full card number, and we never ask you to send payment-card numbers on WhatsApp.

2. How we use your information

We use personal information to:

  • process your request, activate your subscription and deliver your login details;
  • help you install the service and answer your questions;
  • confirm payments, prevent fraud and account sharing beyond your connections, and keep the service secure;
  • tell you about important service, account or policy updates;
  • meet our legal, tax and accounting obligations.

We do not send you marketing from other companies.

3. Legal bases

Where the law requires a legal basis, we process information because it is needed to perform a contract with you or to take steps you ask for before one, to meet a legal duty, or for legitimate interests such as service security and customer support.

4. Who sees your information

We never sell, rent or share your personal information with advertisers. The only outside services that handle it are:

  • the payment providers that process your payment, under their own privacy policies;
  • WhatsApp, where our conversations and the delivery of your login details take place, under its own privacy policy;
  • the company that hosts this website, which may record technical connection data in its server logs, described below.

Player apps such as IPTV Smarters or TiviMate are made by third parties and have their own privacy policies, separate from Vornic360.

5. Cookies and website data

This website does not use analytics tools, advertising cookies or marketing pixels, and it has no cookie banner because it sets no optional cookies. Like any website, the server that hosts it may record technical data in its logs (such as your IP address, browser type and the pages you visit) for security and to keep the site running.

Third-party services you open from this site, such as WhatsApp or an app store, may set their own cookies under their own policies. You can view, block or delete cookies at any time in your browser settings.

6. How long we keep information

We keep information only as long as reasonably necessary for the purposes in this policy: providing your subscription, resolving disputes, keeping the service secure and meeting legal or accounting requirements. When it is no longer needed, we delete or anonymize it where practical.

7. Security

We use reasonable administrative and technical safeguards to protect information against unauthorized access, alteration, disclosure or loss. No website, network or storage method can be guaranteed completely secure. Keep your login details private and contact us promptly if you believe they have been exposed.

8. Your choices and rights

Depending on where you live, you may have the right to ask for access to, correction of, deletion of or restriction on the use of your personal information. You may also have the right to object, to withdraw consent or to ask for a portable copy of certain information.

To make a request, message our support team on WhatsApp from our contact page. We may need to verify your identity before completing it. You may also have the right to complain to your local data-protection authority.

9. International processing

Our customers and service providers may be in different countries, so information may be processed outside your home country, where privacy rules may differ. When required, we use appropriate safeguards for international transfers.

10. Age

Vornic360 subscriptions are for adults 18 and over. We do not knowingly collect personal information from children. Contact us if you believe a child has sent us information, and we will delete it.

11. Changes to this policy

We may update this policy when our practices, services or legal duties change. The current version is always published on this page with its "Last updated" date.

12. Contact

Privacy questions or requests? Message our support team on WhatsApp: the button is on our contact page.